Shipping & Handling
All orders are shipped within 2-3 business days. We offer shipping on all US orders via USPS. International orders will be shipped via UPS for a flat rate of $15. We charge $5 for shipping on orders under $150. We offer free shipping within the US and international on orders over $150. For expedite shipping, please contact us at firstname.lastname@example.org.
We accept unworn merchandise within 10 days of the ship date for a full refund. Return shipping will be your responsibility please email email@example.com for return address. All custom pieces are final sale.
Our jewelry is handmade and will have natural defects from workmanship and has a warranty within 6 months of purchase. We will repair the piece within the warranty period without charge. The warranty does not cover normal wear and tear or lost pieces. For repairs past the warranty we will repair for a fee on a case-by-case basis.
Jam+Rico pieces are handmade in New York an India and many vary slightly between pieces. As a result of the materials we use for our jewelry all pieces should be handled with care.
Most of our pieces have metal components that are gold-plated and will tarnish over time with wear. To reduce this wear, gently wipe the jewelry with a polishing cloth and store in a box. Protect your piece with water and harsh chemicals.